Spocket Customer Service Number

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There are several factors to consider when you’re running a dropshipping business. It is important to ensure that your products are of high quality and can be delivered on schedule. Apart from that, you have to keep track of your orders, be consistent with your brand’s identity, and have a good marketing strategy.

Whatever dropshipping model you’re following, you need to be sure you have the right resources to keep everything up and running. Let’s say you want to optimize the business. You will need to reduce your lead time and shipping times, and make sure your products are high quality. It can be challenging, but it can be done.

Spocket is attempting to solve this problem. But how is it different from the other platforms? Here, you’ll find all the answers you need. We’ll look into its features, prices, and pros and cons. We’ll help you figure out if Spocket is right for your business.

Not an avid reader? We got you covered! This video by Knowledge by Marcus on YouTube also explores Spocket’s features. You’ll find all you need to know about Spocket here.

If you prefer to read, let’s get to it!

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Spocket: A brief overview Spocket Customer Service Number

Before we delve into Spocket’s many features, let’s first look at what exactly it is. Spocket is a dropshipping platform launched In 2017. It’s an all-in-one tool that can be used by drop shippers and eCommerce entrepreneurs.

It’s very popular in Europe and the USA, but that doesn’t limit its scope. Anyone from anywhere can use this tool to elevate your business. Moreover, it can help you cut down your shipment’s ETA.

But why is it so popular, and how different is it from other platforms?

Spocket helps entrepreneurs easily collect with their suppliers and customers. They can quickly sort and send their orders to their fulfillment centers. This is the most difficult and complicated aspect of eCommerce.

You can find numerous suppliers on this platform. If you’re not sure about their quality, Spocket allows you to ask for a sample first to check the quality of the product. Some suppliers offer discounts if you purchase a certain amount.

However, not every platform is fit for every type of business. We’re glad you are here to learn if Spocket is right for your business. To help you, let’s look into the key areas Spocket helps your business in the next section.

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How can Spocket Help You?

Spocket offers many features. Although their services vary depending on your chosen plan, the starter pack should help you get on track if you’re still starting with dropshipping.

We’ll look into the specific features you can use per pricing plan in the next section. For now, we’ll go over their highlights.

Automated Services

Almost everything is becoming digitized. Not only is that more convenient, but it also has less room for error. Spocket offers automated services not just to help you with your sale but with almost every process along the way. This means that your pricing, checkout and fulfillment as well as shipping can all be automated.

It is a core function and perhaps the most prominent feature of their products. Why? Because it’s the feature that will make or break your business.

Like any dropshipping platform, they allow you to customize the procedure. They make sure everything is streamlined. Additionally, everything is automated, from order shipping, tracking, and coordinating the supplier’s location to the fulfillment center.

Don’t worry about losing track of them if you have tons of orders. They will send you an email notification so that you’re in the loop when the supplier has received your order.

Also, customers are updated and notified as soon as the suppliers release their orders until they are delivered to their doorstep.

Spocket allows you to set your profit rate. Spocket also offers a Mark-Up tool, which allows you to calculate your profit using certain metrics.

Cataloged Products

Finding the products you want to sell can be difficult, especially if you want to lessen the time browsing for the right one. If you sell multiple products, it can be frustrating to go through each one manually.

Spocket offers a dashboard that makes it easy to order products in just a few clicks.

They also have an expanding product database. This platform allows you to sell a wide range of products. But, they’ve mentioned that they’re still planning to expand. You won’t have any trouble finding what your looking for because everything is categorized.

However, you should note that most of their products are within the US or Europe. These regions account for approximately 60% of suppliers. This could be a problem if your customers are mostly located in other regions. Although you can still ship them to other countries, your shipping processes and order fulfillment may not be smooth.

However, if your market is within these regions, you’re in luck. It’s possible that your customers are located near these fulfillment centers. You’ll be able to keep track of everything between your customers and suppliers while lessening the parcel’s ETA.

Qualified Suppliers

Selling a product that isn’t up to standard can be frustrating. It may look nice in the photo but very different when the customer receives it. That’s why Spocket has a challenging process for suppliers.

Not everyone can just market their products here. Merchants have to go through a process that can take a while. So, if you don’t qualify with Spocket’s standards, then you’re out!

You must first establish yourself as a supplier to this platform. Only legitimate companies can sign-up for this. If you are one, that doesn’t mean you already passed. There’s a lot of verification during the application.

They will be back and forth many times with you. They will need to ensure that you fulfill all their requirements. They will verify your qualifications, pricing, quality, availability, and supplying capabilities. It’s a lengthy process, but that just means they make sure their marketplace isn’t selling dodgy products.

This should make you feel more confident about the quality of your products if you are a merchant. They also included a step to increase merchant security: product samples.

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Get Product Samples

Buying in blind is risky, despite having a credible supplier. Sometimes the products they sell may not be what you expected. Before you commit to big orders, Spocket allows you to order a sample first from your potential supplier easily.

Integrations

Even if you have everything you need with Spocket to run your dropshipping business, some entrepreneurs want to kick things up a notch. Spocket may not allow you to do some things. You may also want to integrate with another platform to help you run your business. These are some of the platforms you can integrate.

  • Shopify
  • Alibaba
  • Wix
  • KMO Shops
  • BigCommerce
  • WooCommerce
  • AliExpress
  • Squarespace
  • Felex
  • Square
  • Ecwid

What is the profit margin?

Usually, drop shipping margins are at 15% to 45%. These rates are offered by many companies. Spocket has a 30%-60% profit margin if you want to maximize your revenue. Every time you complete an order as a retailer, you’ll generate more income without having to increase your operational costs.

What is the cost?

Sprocket currently offers four pricing plans: The Free Trial (Starter, Pro, or Empire). Let’s take a look at the differences between each plan.

Try it Free of Charge

Are you unsure if Spocket is the right fit for your needs? You can start with a 14-day trial to see if Spocket is right for you before you decide to buy a plan. It’s also a good option if you want to save on costs. Those free 14 days can come in handy!

Spocket offers a 14-day free trial that allows you to try their standard, enterprise, and pro features. You can use their 24/7 chat support and the AliExpress Dropshipping feature.

Starter

If you are looking to increase your sales, the Starter Plan may be a good choice. At $24.99, you can use 25 products from Spocket and email support.

One of the perks of using this plan is that it allows you to import up to 25 Spocket products. You’ll also have access to 24/7 customer support and complete product orders.

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Pro

If you want to sell beyond 25 products to your eCommerce store, you should upgrade to the Pro plan. At $49.99, you’ll have more access to exclusive deals, premium products, and up to 250 products to import into your store.

There are also real-time inventory updates, tracking numbers, and global pricing rules. They also allow for branded invoices.

Empire

If 250 imported products are still too small for your business, then the Empire plan might be perfect for you. This plan allows you to have as many as 10,000 premium, unique products. It’s a giant leap from 250, which is why it’s priced at $99.99. This option allows you to grow your business at a very high price.

Summary: Pros and Cons

Let’s now look at Spocket’s Pros and Cons and see if it’s the right platform for you dropshipping business.

Pros

  • Spocket offers a free 14-day trial.
  • It integrates seamlessly with other platforms
  • Offers a 30% to 60% profit margin
  • This allows you to request samples of product from potential suppliers.
  • Suppliers are mostly in Europe and the US.
  • The products are converted into the currency of your store.
  • You can have your own branded invoice
  • The onboarding process for suppliers is strict and requires a lot of verification and background check.
  • Updated inventory levels.
  • Offer real-time notification.
  • Helps you from selling discontinued or sold-out products through updated inventory management.

Cons

  • Shipping to the USA and Europe can be more expensive and take longer.
  • Integration can be limited. Some eCommerce platforms aren’t supported.
  • Product branding and packaging cannot be customized.
  • Suppliers can only be contacted through Spocket.
  • Taxes and duties from customs are not included in the final price.

Is Spocket Right for You? – The Final Verdict

Spocket is a good option if you’re looking for a platform for your dropshipping business. Spocket is ideal for European and American markets. If most of your customers are elsewhere, then there would be other options you can choose from. Spocket Customer Service Number

The integrations are also limited. You might have trouble if you don’t use them. You might have to make some changes. Spocket Customer Service Number

But considering everything else, Spocket is very convenient and reliable. Not only that, it has a user-friendly interface. It gives you access to all the tools that you need to grow your company.

The best part about Spocket is that they are strict with their suppliers. That means everyone who passed the application can be trusted. To verify that the quality of suppliers is consistent with their claims, you can ask for samples.

Overall, Spocket is recommended, especially if you’re just starting with dropshipping. It can be integrated with other platforms, making everything easier for you.

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FAQ Spocket Customer Service Number

Are there bulk export options?

Yes. You can do this by exporting all your orders in a CSV file. It can be uploaded to your preferred shipping platform.

Are Spocket orders sent directly to my Spocket account or do they go through the other channels?

Yes. They will go directly to your account. Every time an order is received by Spocket, you will receive an email notification.

Can I cancel my Spocket account?

It is possible to cancel your subscription at any time. There are no monthly contracts when you subscribe to Spocket.

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