There are several factors to consider when you’re running a dropshipping business. You always need to make sure your product has good quality and at the same time make sure that they can be delivered on time. Apart from that, you have to keep track of your orders, be consistent with your brand’s identity, and have a good marketing strategy.
Whatever dropshipping model you’re following, you need to be sure you have the right resources to keep everything up and running. Let’s say you want to optimize the business. You will need to reduce your lead time and shipping times, and make sure your products are high quality. Although it may seem difficult, it is possible.
Spocket is attempting to solve this problem. But how is it different from the other platforms? You’ll find all the information you need here. We’ll look into its features, prices, and pros and cons. We’ll help you figure out if Spocket is right for your business.
Not an avid reader? We got you covered! This video by Knowledge by Marcus on YouTube also explores Spocket’s features. You’ll find all you need to know about Spocket here.
But if you prefer to read, then let’s get right to it!
A Brief Overview of Spocket Spocket Customer Service Phone Number
Before we delve into Spocket’s many features, let’s first look at what exactly it is. Spocket was launched in 2017 as a dropshipping platform. It’s an all-in-one tool that can be used by drop shippers and eCommerce entrepreneurs.
It’s very popular in Europe and the USA, but that doesn’t limit its scope. This tool can be used by anyone from any country to help you grow your business. Moreover, it can help you cut down your shipment’s ETA.
But why is it so popular, and how different is it from other platforms?
Spocket allows entrepreneurs to easily collect information with suppliers and customers. They can quickly sort and send their orders to their fulfillment centers. This is the most difficult and complicated aspect of eCommerce.
You can find numerous suppliers on this platform. Spocket lets you request a sample to verify the product’s quality. Some suppliers offer discounts if you purchase a certain amount.
However, not every platform is fit for every type of business. We’re glad you are here to learn if Spocket is right for your business. Let’s take a look at the main areas Spocket can help your business in the next section.
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How can Spocket help you?
Spocket offers many features. While their services may vary depending on which plan you choose, the starter pack will help you get started with dropshipping.
In the next section, we’ll discuss the features that you can use for each pricing plan. For now, we’ll go over their highlights.
Automated Services
Virtually everything is being digitized. Not only is that more convenient, but it also has less room for error. Spocket offers automated services not just to help you with your sale but with almost every process along the way. That means your pricing, checkout, fulfillment, and even shipping are all automated!
It is a core function and perhaps the most prominent feature of their products. Why? Because it’s the feature that will make or break your business.
Like any dropshipping platform, they allow you to customize the procedure. Everything is made easy. Additionally, everything is automated, from order shipping, tracking, and coordinating the supplier’s location to the fulfillment center.
If you have a lot of orders, don’t worry about losing them. You will receive an email notification from them when your order has been received by the supplier.
Customers are also notified when suppliers release orders, and they arrive at their door.
Spocket allows you to set your profit rate. They have a Mark-Up tool that helps you calculate your profit based on some metrics.
Cataloged Products
Finding the products you want to sell can be difficult, especially if you want to lessen the time browsing for the right one. If you sell multiple products, it can be frustrating to go through each one manually.
Spocket offers a dashboard that makes it easy to order products in just a few clicks.
Moreover, they have a growing product database. This platform allows you to sell a wide range of products. But, they’ve mentioned that they’re still planning to expand. You won’t have any trouble finding what your looking for because everything is categorized.
However, you should note that most of their products are within the US or Europe. These regions account for approximately 60% of suppliers. If your customers are mainly based in other areas, this may be one of its negative aspects. Although you can still ship them to other countries, your shipping processes and order fulfillment may not be smooth.
If your market is in these areas, however, you are in luck. It’s possible that your customers are located near these fulfillment centers. This will allow you to track everything between customers and suppliers, while reducing the parcel’s delivery time.
Qualified Suppliers
Selling a product that isn’t up to standard can be frustrating. It may look nice in the photo but very different when the customer receives it. That’s why Spocket has a challenging process for suppliers.
Not everyone can just market their products here. It can be a lengthy process for merchants. So, if you don’t qualify with Spocket’s standards, then you’re out!
First, if you plan to become a supplier on this platform, you have to establish yourself as one. Only legitimate companies can sign-up for this. Even if you’re one, it doesn’t necessarily mean that you have passed. There’s a lot of verification during the application.
Their team will go back and forth with you a lot of times. They need to make sure that you meet all of their requirements. They will check your credentials, products’ pricing and quality, their availability, and your supplying capabilities. Although it is a long process, they will make sure that their market doesn’t sell any questionable products.
If you’re a merchant, this should help you feel more confident with their quality. They also included a step to increase merchant security: product samples.
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Product Samples
Even if you have a reliable supplier, buying in blind can be dangerous. Sometimes, the products they sell are good, but just not what you were expecting. Before you commit to big orders, Spocket allows you to order a sample first from your potential supplier easily.
Integration
Spocket has everything you need to manage your dropshipping business. But, not all entrepreneurs want to take it to the next level. Spocket may not allow you to do some things. You may also want to integrate with another platform to help you run your business. These are some of the platforms you can integrate.
- Shopify
- Alibaba
- Wix
- KMO Shops
- BigCommerce
- WooCommerce
- AliExpress
- Squarespace
- Felex
- Square
- Ecwid
What’s the Profit Margin?
Drop shipping margins can be anywhere from 15% to 45%. These rates are offered by many companies. Spocket has a 30%-60% profit margin if you want to maximize your revenue. You’ll earn more income every time you place an order as a retailer.
How Much Does it Cost?
Sprocket currently offers four pricing plans: The Free Trial (Starter, Pro, or Empire). Let’s look at each of their differences.
Free Trial
Are you unsure if Spocket is the right fit for your needs? Then you should start off with their 14-day free trial before you commit to a plan. It’s also a good option if you want to save on costs. These 14-day free trials can be very useful!
The 14-day free trial allows you to use Spocket’s standard, pro, or enterprise features. You can use their 24/7 chat support and the AliExpress Dropshipping feature.
Starter
The Starter Plan might be a good option if you want to boost your sales. You can access 25 Spocket products and email support for $24.99
This plan allows you to import up 25 Spocket products. Moreover, you’ll have 24/7 customer support and be subject to complete product orders.
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Pro
Upgrade to the Pro plan if you are looking to add more than 25 products to your online store. You can import up to 250 products into your eCommerce store for as low as $49.99.
There are also real-time inventory updates, tracking numbers, and global pricing rules. They also allow for branded invoices.
Empire
If 250 imported products are still too small for your business, then the Empire plan might be perfect for you. You can have up to 10,000 unique and premium products through this plan. It’s a giant leap from 250, which is why it’s priced at $99.99. This option allows you to grow your business at a very high price.
Summary: The Pros and the Cons
So with all that, let’s summarize Spocket’s Pros and Cons to identify if this platform is what you need for your dropshipping business.
Pros
- Spocket offers a 14-day free trial.
- It can integrate seamlessly with other platforms
- Profit margins of 30% to 60%
- Enables you to request product samples from potential suppliers.
- Suppliers are mostly in Europe and the US.
- Products are converted to your store’s currency.
- You can have your own branded invoice
- Supplier onboarding is rigorous and involves extensive background checks and verification.
- Inventory levels updated.
- Provide real-time notifications
- Through updated inventory management, it will help you sell discontinued products or out-of-stock items.
Cons
- Shipping to the USA and Europe can be more expensive and take longer.
- Integration is not always possible. Some eCommerce platforms aren’t supported.
- Packaging and branding cannot be customized.
- Spocket is the only way to contact suppliers.
- The final price does not include taxes and duties from customs.
Is Spocket Right for You? – The Final Verdict
Spocket is a good option if you’re looking for a platform for your dropshipping business. Spocket is ideal for European and American markets. There are other options if your customers live elsewhere. Spocket Customer Service Phone Number
The integrations are also limited. If you’re not using those, you might end up having a hard time. Otherwise, you might need to change a few things. Spocket Customer Service Phone Number
But considering everything else, Spocket is very convenient and reliable. It has an easy-to-use interface. It gives you access to all the tools that you need to grow your company.
Spocket’s best feature is their strictness with suppliers. That means everyone who passed the application can be trusted. Apart from that, you can also ask for suppliers’ samples to make sure their quality is up to par with what they claim.
Spocket is a great choice, especially for dropshipping. Spocket can be integrated with other platforms to make dropshipping easier.
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FAQ Spocket Customer Service Phone Number
Do you have bulk export options?
Yes. You can do this by exporting all your orders in a CSV file. You can upload it to your preferred shipping platform.
Are Spocket orders sent directly to my Spocket account or do they go through the other channels?
Yes. They will go directly to your account. Spocket will send you an email notification every time your order comes in.
Can I cancel my Spocket subscription?
It is possible to cancel your subscription at any time. Spocket subscriptions are not subject to monthly contracts.
